Hospitality loyalty and technology in the UAE, Saudi Arabia and the wider GCC: launching programmes in Dubai, Jeddah and Riyadh, AED cashback, the low season and how the Gulf differs from the UK.
Groups expanding from Dubai into Saudi Arabia, Qatar or Bahrain face the same question. A shared programme is usually right, if you design for it early.
One loyalty programme across the GCC, or one per country? Read More »
Most loyalty apps are judged on launch day and fail on an ordinary Tuesday. The questions I would ask any agency in the UAE, including mine, before signing.
Commissioning a loyalty app in Dubai: what to ask before you sign Read More »
The Mindset loyalty app is live for AlphaMind Group in the UAE. One membership across Clap, Bar du Port and Iris, with AED balances and real rewards.
Mindset: loyalty as a lifestyle for AlphaMind Group Read More »
With travel affected by regional tensions and summer approaching, Dubai’s venues will lean on residents and regulars. Some thoughts and an offer.
Dubai in the quiet months: why loyalty matters most when the city slows Read More »
A week in Saudi Arabia training teams for the launch of Leylaty Rewards, and what the scale of KSA hospitality looks like up close.
From Dubai to Jeddah and Riyadh: launching Leylaty Rewards Read More »
Clap Dubai’s fifth anniversary was a reminder of what world-class hospitality looks like, and of three years working with AlphaMind Group.
Five years of Clap Dubai, and three years alongside AlphaMind Read More »
